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Store Details – Functions and Configuration Guide

Store Details – Functions and Configuration Guide

Store Details – Functions and Configuration Guide

The Store Details section defines the global configuration of your POS system. These parameters influence localization, system behavior, time settings, licensing, device limits, experimental features, and integrations. Proper setup ensures consistent and reliable operation across the entire platform.

1. Culture Info

Example: Dutch (Netherlands)

This setting defines the regional formatting rules used by the system, including:

  • Date formatting

  • Number formatting

  • Currency representation

  • Regional conventions in reports

Choose the culture that matches your store’s operating country.

2. System Language

Example: Nederlands (Dutch)

This setting determines the display language of:

  • Menus

  • Reports

  • Emails

  • Receipts

Note: To change your personal profile language, update your account settings instead.

3. Time Zone

Example: (UTC+01:00) Central European Time (Amsterdam)

This defines the active time zone for:

  • Order timestamps

  • Delivery estimates

  • Report timing

  • Driver tracking

  • Scheduled processes

Correct time zone configuration is essential for accurate reporting.

4. Store Mode

Normal Mode

The standard operation mode. Orders follow the regular workflow and must be manually completed unless other automation rules apply.

OrderCatch Mode

This mode enables automatic completion of orders once both the preparation time and delivery time have passed.

When OrderCatch Mode is active:

  • Orders close automatically

  • Order lists stay clean without manual intervention

  • Ideal for automated workflows

  • Often used by delivery-heavy or aggregator-connected stores

Typical use cases:

  1. Delivery restaurants wanting automatic order cleanup

  2. Dark kitchens or takeaway-only concepts

  3. Stores connected to external delivery platforms

5. License Type

Indicates your current subscription tier.
This determines which features and modules are available.

This value is managed by Sales and cannot be changed in the system.

6. Max POS Devices

This value defines how many POS systems (registers, tablets, terminals) may be logged in and active at the same time.

  • Each logged-in POS device counts toward this limit.

  • Overuse will block additional logins to maintain system stability.

Important:
This limit is always determined together with Sales.
If you require more terminals, Sales must approve and configure the increase.

7. Max Driver Apps

This value specifies how many Driver App sessions may be active simultaneously.

  • Each logged-in courier counts as one active session.

  • This limit regulates system load and licensing.

Important:
Like the POS device limit, this value is also set in consultation with Sales.

8. Log Courier Location Updates in the Database

This toggle determines whether courier location updates are stored historically.

  • Enabled: Saves all location updates for analytics and tracking.

  • Disabled: Live tracking still works, but history is not stored.

Enable this only if historical location insights are needed.

9. Enable Experimental Features

This setting allows access to beta features still under development.

The system warns that:

  • These features may be unstable

  • They may cause unexpected behavior

  • They are intended for testing only

Use in production environments is not recommended unless necessary.

10. Hubspot Contact Person

Defines the email address used for CRM integrations.

  • Controls who receives notifications

  • Connects automation flows to the correct staff member

Update this when operational responsibility changes.