---
title: Printers, Automation, Kitchen Stations & Kitchen Receipt Customization – Complete Configuration Guide
description: Printers, Automation, Kitchen Stations & Kitchen Receipt Customization – Complete Configuration Guide
---

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# Printers, Automation, Kitchen Stations & Kitchen Receipt Customization – Complete Configuration Guide

## Printers, Automation, Kitchen Stations & Kitchen Receipt Customization – Complete Configuration Guide

### **Printers, Automation, Kitchen Stations & Kitchen Receipt Customization – Complete Configuration Guide**

This article provides a full overview of all printing-related settings within the POS system, covering:

1. **Printer Profiles & Setup**
2. **Automation of Printing Tasks**
3. **Kitchen Stations (Printer Routing)**
4. **Kitchen Receipt Customization**

Proper configuration ensures efficient order handling, accurate kitchen communication, and reliable printing workflows for both the front and back of the restaurant.

---

### **1. Printer Configuration**

The **Printers** section allows you to assign different printers for receipts, kitchen orders, labels, and backup tasks. You can also create multiple printing profiles to match different operational setups.

---

#### **1.1 Adding a Printer Profile**

You can create a new printer profile by entering a name and selecting **Add**.

Profiles are useful when you:

1. Operate multiple branches
2. Switch between dine-in, takeaway, or hybrid setups
3. Test new printers without affecting the live environment

---

#### **1.2 Receipt Printer**

**Example: Counter**

This is the printer used for **customer receipts** when orders are completed.

---

#### **1.3 Kitchen Receipt Printer**

**Example: fake printer**

This printer receives kitchen tickets for food preparation.

---

#### **1.4 Label Printer**

**Example: piep piep**

Used to print:

- Packaging labels
- Delivery bag identifiers
- Item-specific stickers

---

#### **1.5 Default Printer**

**Example: TSC DA210 3-6**

This printer handles all tasks that are not explicitly assigned to another printer.

---

#### **1.6 Optional Printer Settings**

### **Print Group Names on Customer Receipts**

When enabled, category names (e.g., Drinks, Sushi, Sauces) appear on customer receipts.

### **Show Choices on Labels**

Displays modifiers/extras on printed labels for better accuracy.

---

#### **1.7 Installing CashDeskConnect**

To use local printers, the **CashDeskConnect** tool must be installed.

This utility:

- Detects connected printers
- Enables stable printing from the web-based POS
- Supports USB, network, and label printers

A blue button is available for installation.

---

### **2. Automation Settings**

Automation determines **when** receipts, kitchen orders, or labels should automatically print.

---

#### **2.1 Printing for Online Orders**

- **Customer Receipt for Online Orders**
- **Kitchen Receipt for Online Orders**

Both settings automate printing as soon as an online order is received.

---

#### **2.2 Printing for Manually Created Orders**

- **Customer Receipt for Manual Orders**
- **Kitchen Receipt for Manual Orders**

Useful for counter service and phone orders.

---

#### **2.3 End-of-Shift Receipt**

Enables printing a receipt summarizing the shift totals.

---

#### **2.4 Print Customer Receipt When Driver Is Assigned**

Automatically prints a receipt to attach to the delivery bag.

---

#### **2.5 Print Barcodes on Customer Receipts**

Adds a scannable barcode to receipts, enabling:

1. Fast scanning of orders in the courier module
2. Linking couriers to orders more efficiently

---

#### **2.6 Print Labels When Orders Are Created**

Prints product labels immediately when an order comes in.

Great for:

- High-volume packaging
- Delivery restaurants
- Multi-item orders

---

#### **2.7 Receipt Copy Settings**

**Example: 1 copy**

You can define how many copies are printed for:

- Customer receipts
- Kitchen tickets

---

#### **2.8 Kitchen Receipt Naming Style**

Two options:

- **Normal:** Prints the menu name
- **Alternative Name:** Prints the internal kitchen name configured for the product

---

#### **2.9 Group Choices on Customer Receipt**

Groups selected product modifiers under a single section for better clarity.

---

### **3. Kitchen Stations (Printer Routing)**

This is the section missing in previous documentation — now fully explained.

The **Kitchen Stations** module controls **printer routing**, determining **which kitchen printer receives which products**.

---

#### **3.1 Purpose of Kitchen Stations**

Kitchen Stations allow you to:

1. Divide the kitchen into separate preparation areas
2. Route specific products to specific printers
3. Improve workflow efficiency
4. Prevent irrelevant items from printing in the wrong area

For example:

- The *Sushi Station* only receives sushi items
- The *Grill Station* prints burgers and grilled items
- The *Drink Station* prints beverage orders
- The *Dessert Station* prints desserts

---

#### **3.2 How Routing Works**

Each kitchen station:

- Is assigned to a specific **kitchen printer**
- Can receive only the products you assign to it
- Will print tickets automatically when the order includes matching items

When properly configured:

- Staff only sees products relevant to their section
- Ticket noise is reduced
- Accuracy improves significantly

---

#### **3.3 Adding or Editing Kitchen Stations**

In the **Kitchen Stations** section you can:

- Add new stations (up to the system’s limit)
- Assign printers to each station
- Choose which products print where

Stations are displayed as *0/16 added*, indicating how many are active.

---

### **4. Kitchen Receipt Customization**

This section allows granular control over the information printed on kitchen tickets.

Each line item includes:

- Toggle to show or hide
- Font size selection
- Bold option for emphasis

---

#### **4.1 Customizable Fields Include:**

1. Order Number
2. Customer Name
3. Customer Phone Number
4. Address
5. Order Provider
6. Order Type
7. Product Group
8. Product Counter
9. Products
10. Choices
11. Delivery/Pickup Time
12. Kitchen Ready Time
13. Product Notes
14. Prices
15. Order Comments
16. Total Product Count
17. Amount Due

---

#### **4.2 Practical Uses**

### **Hide Prices**

Preventing prices from printing avoids confusion in the kitchen.

### **Bold Important Information**

Use bold formatting for:

- Allergies
- Special instructions
- Notes or warnings

### **Larger Fonts**

Improves readability in:

- Busy kitchens
- Low-light environments
- Large distance viewing

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