Day Closure failed: Which information can I send to CashDesk support tp help them figure out the problem?
in this article you find some tips and tricks to help us figure out your problem with the day closing.
If you receive an error message during your Day Closure, please try to collect as much information as possible to send to us.
You can send it either via e-mail:
support@cashdesk.nl
or WhatsApp: +31 20 8202196
For example:
- Screenshot of the error message
- Screen recording of the whole process so we understand which steps you are taking.
(You can use https://screen-recorder.com/ or any other online screen recording tool)
- any other irregular or strange system behaviour you encountered